REFUND POLICY
Effective Date: September 12, 2026
Align & Thrive Collective LLC, including Align & Thrive Wellness (“we,” “us,” or “our”), wants customers to understand our refund policy before completing a purchase.
Digital Products
Because our digital products provide immediate access to downloadable or online content, all digital-product sales are final once access has been provided, except where otherwise required by applicable law.
We do not offer refunds for:
- Change of mind
- Failure to use the product
- Failure to download or access the product after delivery when access remains available
- Dissatisfaction after the product has been delivered as described
- Purchasing the wrong product
- Deciding after purchase that the product is not a good fit for your personal circumstances
Please review all product descriptions carefully before completing your purchase.
Duplicate Charges and Billing Errors
If you are charged more than once for the same purchase, believe you were charged an incorrect amount, or experience another verified billing error, please contact us promptly.
We will review the transaction and correct confirmed billing errors as appropriate.
Product Delivery and Access Issues
If you do not receive access to a product you purchased, or if a technical issue prevents you from accessing the product, please contact us at:
We will make reasonable efforts to resolve legitimate delivery or access problems.
If we are unable to provide access to the purchased product after reasonable troubleshooting, we will review the transaction and determine the appropriate remedy, including a refund where required or appropriate.
No Guarantee of Results
Purchasing a digital product does not guarantee a particular result or outcome.
Individual experiences vary, and a request for a refund will not be granted solely because a customer did not achieve a particular wellness, sleep, health, lifestyle, personal, or other result.
Unauthorized Sharing or Misuse
Digital products purchased from Align & Thrive Collective LLC are intended for the purchaser’s personal use unless otherwise stated.
Refunds will not be issued when access has been suspended or terminated because of unauthorized sharing, redistribution, copying, resale, or other misuse of our materials.
Refunds Required by Law
Nothing in this Refund Policy is intended to limit any refund, cancellation, or consumer right that cannot legally be waived.
Where applicable law requires a refund or other remedy, we will comply with those requirements.
Approved Refunds
If a refund is approved or legally required, it will generally be issued to the original payment method.
Processing time may vary depending on the payment processor, bank, or financial institution involved.
Chargebacks and Payment Disputes
If you believe there is a problem with your purchase, we encourage you to contact us before initiating a chargeback or payment dispute so that we have an opportunity to review and address the issue.
Initiating a chargeback does not automatically create a right to a refund.
Access to the affected product may be temporarily suspended while a payment dispute is being reviewed.
Changes to This Refund Policy
We may update this Refund Policy periodically.
Any revisions will be posted on this page with an updated effective date.
The policy in effect at the time of purchase will generally govern that transaction, except where otherwise required by law.
Contact Us
Align & Thrive Collective LLC
Align & Thrive Wellness
Email: support@alignandthrive.org
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